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Documentation Index

Fetch the complete documentation index at: https://docs.partneros.ai/llms.txt

Use this file to discover all available pages before exploring further.

The strategy workspace is where PartnerOS translates your company context into actionable partner strategy. It uses the Ideal Customer Profile (ICP) and Ideal Partner Profile (IPP) you built during onboarding as a foundation, then extends them into a set of strategy artifacts you can explore, edit with AI, and share with stakeholders. Every section in the workspace is regenerable — the AI outputs are starting points, not locked-in documents. Navigate to Strategy in the sidebar to open the workspace.

How the workspace is organized

The strategy workspace is divided into four tabs, each covering a distinct dimension of your partner strategy:

Ideal Customer Profile

Your ICP defines the customers your partners should be reaching. It includes firmographic, technographic, and behavioral characteristics of your best-fit buyers, along with a confidence score based on how many of your existing partners already match the profile.

Customer Journey Mapping

The CJM breaks down your customer’s buying and adoption journey into stages. For each stage, PartnerOS identifies which partner types address gaps, maps the tech stack your buyers depend on, and produces service, tech, and sales partner value matrices.

Ideal Partner Profile

Your IPP defines what a great partner looks like — the profile, capabilities, and market reach that make a partner a strong fit. PartnerOS also generates recommended partner type categories (Solutions, Technology, Reseller, Referral) with value propositions for each.

Partner TAM Analysis

Partner TAM (Total Addressable Market) analysis estimates the revenue opportunity available through your partner ecosystem. It breaks the TAM across partner categories — solutions, technology, and sales — and lets you adjust share percentages and ACV assumptions. You can also ask the AI questions about the TAM assumptions directly from this tab.

The onboarding-to-strategy flow

The strategy workspace picks up from where onboarding ends. When you complete onboarding, PartnerOS generates and caches your ICP and IPP. The strategy page loads that cached output immediately — you do not need to regenerate anything to start using the workspace.
1

Complete onboarding

During onboarding, you provide context about your company, your customers, and your existing partner relationships. PartnerOS uses this to generate your ICP and IPP. The outputs are cached so they load instantly on subsequent visits.
2

Review your ICP and IPP

Open the Ideal Customer Profile and Ideal Partner Profile tabs in the strategy workspace. Review each section and make note of anything you want to refine.
3

Generate your Customer Journey Map

The CJM is not generated automatically — you trigger it explicitly. On the Customer Journey Mapping tab, click Generate CJM if you have not generated one before. If a CJM already exists, a Last generated timestamp is shown next to the Regenerate CJM button.
4

Review the Partner TAM

Open the Partner TAM Analysis tab. Review the estimated opportunity across partner categories. Adjust the share percentages and ACV values if the defaults do not match your business context.
The strategy workspace caches ICP and IPP data so pages load quickly on repeat visits. If you make significant changes to your business or partner program, regenerate the relevant sections to keep the outputs current.

Editing strategy outputs with AI

Every section in the strategy workspace is editable. You can ask the AI to refine any part of the output without losing the surrounding context.
1

Click Edit with AI

Each strategy card and section has an Edit with AI option. Clicking it opens the AI chat drawer pre-loaded with a prompt referencing the specific section you want to change.
2

Describe your changes

Tell the AI what you want to adjust. For example: “I’d like to narrow the ICP’s company size range to 50–500 employees” or “Add a note about our focus on financial services.” The AI proposes an updated version.
3

Accept or discard the proposal

Review the proposed change. If it looks right, accept it — the update is applied to your strategy content immediately. If not, continue the conversation to refine it, or discard and start over.
The AI chat drawer is context-aware: when you open it from an ICP section, it focuses on ICP edits. When you open it from a CJM matrix, it focuses on that matrix. This keeps conversations scoped and the AI suggestions relevant.

Regenerating AI outputs

When your business changes — a new product line, a new target market, a shift in ICP — you can regenerate individual sections or trigger a full refresh.
On the Customer Journey Mapping tab, click Regenerate CJM. The five CJM sections (journey stages, tech stack, service matrix, tech matrix, and sales matrix) generate in parallel. A Last generated timestamp updates once the streams complete. The button is disabled while generation is running to prevent duplicate requests.
Use the Edit with AI option on any ICP or IPP card to propose a targeted change. This is the recommended approach for incremental refinements — it preserves the rest of your strategy while updating the specific section you care about.
On the Partner TAM Analysis tab, update the share percentage or ACV for any category. Changes are saved immediately with optimistic updates so the view reflects your edits before the server confirms them. Use the Ask a question field to query the AI about specific assumptions — for example, “What’s the basis for the 15% solutions share estimate?”

Executive updates

The Executive Updates page at Strategy > Executive Updates generates presentation-ready reports from your strategy and partner data. Three report types are available:
Report typeWhen to use it
Executive summaryOngoing partner program updates for leadership
Annual reviewYear-in-review covering performance, highlights, and program evolution
Quarterly reviewQuarter-over-quarter progress and near-term priorities
Each report is generated by AI using your partner data, ICP, IPP, and program configuration as inputs. You can filter each report by partner type, specific partners, regions, and segments before generating so the output focuses on the part of the program most relevant to your audience.
1

Open Executive Updates

Navigate to Strategy > Executive Updates. The page opens to the Executive Summary tab by default.
2

Apply filters

Use the filter panel to scope the report. You can filter by partner types, individual partners, regions, and program segments. Save filter combinations as named views for quick access.
3

Generate or regenerate the report

Click Generate to produce the report for the first time, or Regenerate to refresh an existing one. You can regenerate the full report or individual sections.
4

Export

Download the report as a PowerPoint file using the export option. The export reflects the current state of the report including any section-level edits you have made.
Use saved views in Executive Updates to maintain a standard reporting configuration for each audience — for example, one view for your board that covers the full program, and another for a specific regional team that filters to their partners.